Privacy Policy

Northern Manufacturing Co., Inc. (“Northern Manufacturing”, “we”, “us”, or “our”)

Effective date: August 19, 2025. Last updated: June 11, 2026 to reflect the analytics configuration of the rebuilt website.

Northern Manufacturing respects your privacy. This Privacy Policy explains what personal information we collect on our website, how we use and share it, and the choices you have. By using our site, you agree to the practices described here. This consolidated policy also serves visitors previously covered by our separate regional privacy statements (EU, UK, Canada, Australia, South Africa, and Brazil).

Quick summary

We collect information you submit (for example, contact and RFQ forms), technical data from your device, and limited information from service providers (for example, analytics).
We use it to respond to inquiries, prepare quotes, operate and improve the site, secure our systems, and, if you opt in, send you relevant updates.
We do not sell personal information and do not share it for cross-context behavioral advertising (as defined by the CPRA).
We do not use advertising or cross-site tracking cookies, so the site does not show a cookie banner. See our Cookie Policy for details and opt-out options.
You can request access, deletion, or updates to your data at any time.

1) Who We Are and Scope

This Policy applies to personal information processed by Northern Manufacturing Co., Inc., 150 N Lake Winds Pkwy, Oak Harbor, OH 43449, USA, in connection with northernmfg.com and any related pages that link to it (the “Site”). It does not apply to third-party websites that we link to.

For questions or requests, contact sales@northernmfg.com or +1-419-898-2821.

2) Information We Collect

a) Information you provide directly

Contact and RFQ data: name, company, role, email, phone, project details, and any messages you submit.
Files you upload for quotes: drawings, CAD models, BOMs, specifications, and related materials.
Career inquiries: resume/CV, work history, and other details you choose to provide.
Preferences: your communications choices.

Please do not submit sensitive personal data (for example, Social Security numbers, financial account details, health information). If we discover such data, we will delete it where feasible.

b) Information collected automatically

When you use the Site, we (and our service providers) may automatically collect:

Device and usage data: IP address, browser type, device type, OS, referring/exit pages, timestamps, pages viewed, and interactions.
Cookies and similar technologies: see Section 5 (Cookies) below.

c) Information from other sources

We may receive business contact information from service providers (for example, form processors, analytics) or from publicly available sources (for example, your company website or professional profiles) consistent with applicable law.

3) How We Use Information

We use personal information to:

Respond and provide services: answer inquiries, prepare quotes, fulfill requests, and manage customer relationships.
Operate and improve the Site: diagnose issues, analyze performance and usage, enhance content and navigation.
Security and fraud prevention: protect our Site, users, and systems.
Communications: send transactional messages (for example, quote updates). With your consent or where permitted by law, send informational or marketing messages that may be useful to you (you can opt out at any time).
Compliance: meet legal, regulatory, tax, and audit obligations.

Legal bases (EEA/UK visitors)

Where GDPR/UK GDPR applies, our processing is based on: performance of a contract (responding to RFQs, providing services), legitimate interests (running a secure, effective business website), consent (marketing communications), and legal obligations (record-keeping, compliance).

We share personal information only as needed and with safeguards:

Service providers (processors): website hosting and security, content delivery, form processing, file storage, analytics, email service, and CRM tools. These parties are contractually bound to use the data only to provide services to us.
Professional advisors: auditors, legal counsel, and similar advisors under confidentiality.
Legal compliance and protection: to comply with law, regulation, subpoena, or court order; to enforce our terms; or to protect rights, safety, or property.
Business transactions: in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality and continued protections.

We do not sell personal information and do not share personal information for cross-context behavioral advertising (CPRA). We also do not allow third-party advertising cookies on the Site.

5) Cookies and Similar Technologies

The Site uses a small set of cookies and similar technologies to operate and to understand how it is used. We use Google Analytics 4 configured with Google Consent Mode v2: advertising storage and advertising personalization signals are set to denied, Google Signals is off, and no advertising or cross-site tracking cookies are placed. Because the Site sets no cookies that require consent prompts, we do not show a cookie banner.

For the full list of technologies, how they behave, and how to opt out, see our Cookie Policy. You can also control cookies through your browser settings at any time.

If your browser sends a Global Privacy Control (GPC) signal, we treat it as an opt-out of “sale”/“sharing” where those concepts apply (we don’t sell or share, but we honor the signal).

6) RFQ Files, CAD Data, and Confidentiality

We treat files you upload (drawings, CAD, specifications) as confidential business information and use them only to evaluate, quote, or perform work for you. If you require an NDA, we can provide a standard mutual NDA upon request. Please avoid including personal data in technical files wherever possible.

7) Retention

We retain personal information only as long as necessary for the purposes described above, including to meet legal, accounting, or reporting requirements. Typical examples:

RFQ/quote records and related files: retained for the quoting cycle and for a reasonable period afterward in case of follow-up, dispute, or repeat orders.
Marketing contacts: kept until you unsubscribe or after a period of inactivity, then suppressed or deleted per our retention schedule.
Career submissions: retained consistent with applicable employment and equal-opportunity laws.
Analytics data: retained per our analytics configuration.

When retention ends, we delete or anonymize the data.

8) Your Choices and Rights

Your opt-out options

This section also serves visitors arriving from our former opt-out preferences page.

Marketing email: opt out at any time using the link in the message or by contacting sales@northernmfg.com. We will still send transactional or service messages as needed.
Analytics: see the opt-out instructions in our Cookie Policy, including browser-level cookie controls and Google’s opt-out tools.
Global Privacy Control: we honor GPC signals as described in Section 5.

Access, correction, deletion, portability, and other rights

Depending on your location, you may have rights to request:

Access to the personal information we hold about you
Correction of inaccurate data
Deletion of your data
Restriction or objection to certain processing
Portability of data you provided to us
Withdrawal of consent where processing is based on consent

To exercise rights, contact sales@northernmfg.com with “Privacy Request” in the subject and describe your request and the jurisdiction you are in. We will verify your identity before fulfilling requests.

California residents (CPRA)

California residents have the rights above plus the right to know certain details about collection and disclosure. We do not sell personal information and do not share personal information for cross-context behavioral advertising. You may designate an authorized agent to make requests on your behalf subject to verification. Residents of other US states with comprehensive privacy laws (including Colorado, Texas, and Virginia) may exercise the same rights through the contact above.

You also have the right to lodge a complaint with your local supervisory authority, but we encourage you to contact us first so we can try to resolve your concern promptly.

9) Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the data we process (for example, encrypted transport (TLS), access controls, limited retention). No method of transmission or storage is 100% secure; please take appropriate care when sending information online.

10) Children’s Privacy

Our Site is intended for business users and is not directed to children under the age of 13 (or 16 in the EEA/UK). We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can delete it.

11) International Transfers

We are based in the United States and process information in the U.S. If you access the Site from outside the U.S., your information may be transferred to, stored, and processed in the U.S. and other countries that may have different data-protection rules. Where required, we use appropriate safeguards (for example, standard contractual clauses).

12) Third-Party Links

Our Site may link to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

13) Changes to This Policy

We may update this Policy from time to time to reflect changes in law, technology, or our practices. The “Effective date” above shows when it last changed. Material changes will be highlighted on the Site or communicated directly where appropriate.

14) How to Contact Us

Northern Manufacturing Co., Inc. 150 N Lake Winds Pkwy, Oak Harbor, OH 43449, USA Email: sales@northernmfg.com Phone: +1-419-898-2821

This Policy is provided by Northern Manufacturing Co., Inc. and does not create contractual or legal rights beyond those required by applicable law.