Terms of Use

Effective date: July 7, 2026. Last updated: July 7, 2026.

1) Agreement to These Terms

These Terms of Use (“Terms”) are an agreement between you and The Northern Manufacturing Company, Inc., an Ohio corporation with its principal place of business at 150 N Lake Winds Parkway, Oak Harbor, OH 43449, USA (“Northern,” “we,” “us”), governing your access to and use of northernmfg.com and its subdomains (the “Site”).

By accessing or using the Site, you accept these Terms. If you do not agree, do not use the Site. If you use the Site on behalf of a company, you represent that you have authority to bind that company, and “you” includes it.

2) Eligibility

The Site is intended for business users. You represent that you are at least 18 years old. We do not permit anyone under 18 to use the Site, and we do not knowingly collect information from anyone under 18.

3) The Site Is Informational; Quotes and Orders Are Governed by Separate Terms

The Site describes Northern’s fabrication capabilities and lets you request a quote. Nothing on the Site is an offer to sell, a binding quotation, or a commitment to perform work.

Any quotation Northern issues, and any purchase order Northern accepts, is governed exclusively by the written quotation and by Northern’s then-current terms and conditions of sale, not by these Terms. If those documents conflict with these Terms as to any quote or order, those documents control.

Content on the Site (including blog articles, guides, and capability descriptions) is general information about fabrication practice. It is not engineering, design, or professional advice, and you may not rely on it as such. Northern fabricates to its customers’ drawings and specifications; design responsibility remains with the customer.

4) Intellectual Property; License to Use the Site

The Site and its content (text, photographs, video, graphics, logos, page designs, and underlying code) are owned by Northern or its licensors and are protected by copyright, trademark, and other laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access the Site and to view, download, print, and share pages for reasonable internal business use in evaluating or working with Northern (for example, circulating a capability page or a downloaded sheet within your company). All other rights are reserved. You may not scrape, frame, republish commercially, or create derivative works from Site content without our prior written permission. “Northern Manufacturing” and associated marks may not be used without our prior written permission.

5) Acceptable Use

You agree not to:

• use the Site in violation of any applicable law or regulation;
• attempt to gain unauthorized access to the Site, its servers, or connected systems, or probe, scan, or test their vulnerability except as authorized in writing;
• interfere with the Site’s operation, including by transmitting malware, flooding, or circumventing rate limits or security controls (including Cloudflare Turnstile);
• submit false, misleading, or impersonating information through Site forms;
• harvest or collect information about other users;
• use Site content, photographs, data, or the Site’s form endpoints to train, fine-tune, or develop artificial-intelligence or machine-learning models, except ordinary public search-engine indexing; or
• use automated means to access the Site at a volume or frequency that burdens it.

We may suspend or terminate access for violations.

6) Uploaded Materials (RFQ Files and Form Submissions)

The Site lets you submit information and upload files (for example drawings, CAD models, BOMs, and specifications) in connection with a request for quote (“Uploaded Materials”).

a. Your representations. For all Uploaded Materials, you represent and warrant that: (i) you own them or have all rights and permissions necessary to provide them to Northern for evaluation and quoting; (ii) providing them to Northern does not violate any law, any confidentiality obligation, or any third party’s intellectual-property or other rights; and (iii) they do not contain technical data controlled under the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR), Controlled Unclassified Information (CUI), or other export-controlled or NDA-restricted information, unless you have contacted Northern in advance and Northern has agreed in writing to receive it under appropriate controls.

b. License to Northern. You grant Northern a non-exclusive, royalty-free license to receive, store, reproduce, and use Uploaded Materials solely to evaluate your inquiry, prepare and communicate a quotation, and, if you place an order, to perform the work, and for related recordkeeping. This includes disclosure on a need-to-know basis to Northern employees and, under confidentiality obligations, to Northern’s professional advisors, service providers (for example hosting, file storage, and email delivery), and subcontractors engaged for quoting or performing the work. You retain all ownership of Uploaded Materials.

c. Confidentiality. Northern treats Uploaded Materials as confidential business information and uses them only as described in Section 6(b), consistent with our Privacy Policy. If your project requires a signed NDA before you share files, contact us first; a mutual NDA is available on request.

d. Retention. We configure our upload storage to automatically delete uploaded RFQ files 90 days after upload, and inquiry records 12 months after submission, except where files become part of a quoted or ordered job (job records are then retained per our quality-system requirements) or where longer retention is required by law. See our Privacy Policy for details.

e. No obligation. Submitting an inquiry or Uploaded Materials does not obligate Northern to respond, quote, or perform work.

f. Feedback. If you send us suggestions or feedback about the Site or our services, we may use it without restriction or compensation. This does not apply to Uploaded Materials.

7) Privacy

Our collection and use of personal information through the Site is described in our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference.

8) Third-Party Sites and Services

The Site links to third-party websites and embeds or relies on third-party services, including video players, job boards, analytics providers, and Cloudflare security and delivery services. We do not control and are not responsible for their content, policies, or practices. Your use of them is at your own risk and subject to their terms.

9) Changes to the Site

We may change, suspend, or discontinue any part of the Site at any time without notice. We do not warrant that any particular content will remain available.

10) Disclaimer of Warranties

THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, NORTHERN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. THIS SECTION APPLIES ONLY TO THE SITE; WARRANTIES, IF ANY, APPLICABLE TO FABRICATED GOODS ARE STATED EXCLUSIVELY IN THE QUOTATION AND SALE DOCUMENTS DESCRIBED IN SECTION 3.

11) Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (a) NORTHERN WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY; AND (b) NORTHERN’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE THOUSAND US DOLLARS ($1,000).

Nothing in this Section limits liability for a party’s gross negligence, willful misconduct, or fraud; for personal injury; for your indemnification obligations under Section 12; for infringement or misappropriation of intellectual property; or for misuse of confidential information. This Section does not limit liability arising under a signed quotation, order, or NDA, which is governed by those documents. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12) Indemnification

You will defend, indemnify, and hold harmless Northern and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your Uploaded Materials, including any claim that they infringe or misappropriate a third party’s rights or were provided in breach of Section 6(a); (b) your violation of these Terms; or (c) your violation of any law or third-party right in connection with your use of the Site.

13) Dispute Resolution; Arbitration; Class-Action Waiver

a. Informal resolution first. Before filing any claim, you and Northern agree to try to resolve the dispute informally: send a written notice describing the dispute to the address in Section 17 (or, for Northern to you, to the contact information you provided), and allow 60 days of good-faith discussion. Formal proceedings may begin only after that period.

b. Binding arbitration. Except as provided in Section 13(d), any dispute arising out of or relating to the Site or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The seat of arbitration is Toledo, Ohio; hearings may be conducted by videoconference. The Federal Arbitration Act governs this Section. Judgment on the award may be entered in any court of competent jurisdiction.

c. Class-action and jury waiver. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING, AND THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL. If the class-action waiver is held unenforceable as to a particular claim, that claim (and only that claim) must proceed in court under Section 14.

d. Carve-outs. Either party may (i) bring an individual claim in small-claims court, and (ii) seek injunctive or other equitable relief in court for actual or threatened infringement or misappropriation of intellectual property or misuse of Uploaded Materials or confidential information.

e. Opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to the address in Section 17, or to sales@northernmfg.com with the subject “Arbitration Opt-Out,” stating your name, company, and intent to opt out. Opting out of arbitration does not affect any other provision of these Terms.

14) Governing Law and Venue

These Terms and any dispute arising out of or relating to them or the Site are governed by the laws of the State of Ohio and applicable U.S. federal law, without regard to conflict-of-law rules. Subject to Section 13, the state courts located in Ottawa County, Ohio, and the United States District Court for the Northern District of Ohio, Western Division, have exclusive jurisdiction, and each party consents to personal jurisdiction and venue there.

15) Export Control and U.S. Legal Compliance

You may not use the Site in violation of U.S. export-control or sanctions laws. You represent that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties. Section 6(a)(iii) governs export-controlled technical data in Uploaded Materials.

16) Changes to These Terms; General

We may revise these Terms by posting the updated version with a new effective date; we will make reasonable efforts to provide additional notice of material changes. Continued use of the Site after the effective date constitutes acceptance. If any provision is held unenforceable, it will be enforced to the maximum extent permissible and the rest remain in effect. Our failure to enforce a provision is not a waiver. These Terms, together with the documents they incorporate by reference, are the entire agreement between you and Northern regarding use of the Site. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

17) Contact

The Northern Manufacturing Company, Inc. 150 N Lake Winds Parkway, Oak Harbor, OH 43449, USA Email: sales@northernmfg.com Phone: +1-419-898-2821